Guarantee Plumbing & AC

Guarantee Plumbing shows significant inconsistency across reviews spanning 2012–2024. Professionalism scores are dragged down by multiple reports of non-responsiveness, missed appointments, and poor communication (especially in 2024 reviews). Pricing is a major weakness, with numerous complaints of excessive charges, hidden fees, and quotes double or triple competitors' rates. Project completion... Read more

Guarantee Plumbing shows significant inconsistency across reviews spanning 2012–2024. Professionalism scores are dragged down by multiple reports of non-responsiveness, missed appointments, and poor communication (especially in 2024 reviews). Pricing is a major weakness, with numerous complaints of excessive charges, hidden fees, and quotes double or triple competitors' rates. Project completion suffers from incomplete repairs (blockages pushed deeper, water heater maintenance failures, unresolved gas line issues) and lack of follow-through on quotes. Experience is the strongest dimension, with many reviews praising technical skill and problem-solving when work is completed. The company appears to have deteriorated significantly in recent years, with 2024 reviews indicating potential business closure or severe operational breakdown. Read less