Ajax Plumbing Sewer & Drain Cleaning

Ajax Plumbing presents a deeply divided picture across its reviews. Positive reviews — many of which are older (2015–2020) — praise specific technicians like Adolph and Tommy for professionalism, technical skill, and reasonable pricing, and the supply store side of the business receives consistent praise for helpfulness and hard-to-find parts. However, a significant cluster of negative revie... Read more

Ajax Plumbing presents a deeply divided picture across its reviews. Positive reviews — many of which are older (2015–2020) — praise specific technicians like Adolph and Tommy for professionalism, technical skill, and reasonable pricing, and the supply store side of the business receives consistent praise for helpfulness and hard-to-find parts. However, a significant cluster of negative reviews from 2021–2024 describes rude phone staff, overcharging, shoddy workmanship (wrong fittings, leaking fixtures, ineffective repairs), and failure to honor warranty callbacks — directly undermining all four scored dimensions. The pricing dimension is particularly split: several reviewers praised value while others explicitly described being overcharged or charged for work that failed. Project completion is a serious concern, with multiple reviewers reporting unresolved issues, ignored warranty claims, and work that needed to be redone. The most recent review (2024) involves a business-to-business payment dispute, suggesting potential financial reliability issues beyond residential service. Read less