Air & Plumbing Today

Air Today receives genuinely mixed feedback across all dimensions, making a moderate score appropriate. Professionalism is the most contested dimension: multiple reviewers praise punctuality, courteous techs, and responsive office staff, but two 1-star reviews specifically call out rude phone staff and a technician who appeared more interested in upselling than diagnosing. Pricing is a significant... Read more

Air Today receives genuinely mixed feedback across all dimensions, making a moderate score appropriate. Professionalism is the most contested dimension: multiple reviewers praise punctuality, courteous techs, and responsive office staff, but two 1-star reviews specifically call out rude phone staff and a technician who appeared more interested in upselling than diagnosing. Pricing is a significant concern — one reviewer was blindsided by a $1,485 charge after being told a repair was under warranty and free, and another flagged a $285 capacitor replacement as excessive, while positive reviewers praised fair pricing and free assessments. Project completion is similarly split, with loyal repeat customers reporting same-day service and thorough follow-through, contrasted against a technician who had to redo drain work mid-visit and a serious allegation of a technician attempting to obscure a charge on a tablet. Experience scores moderately, with several reviewers praising knowledgeable and thorough technicians, but offset by one review alleging a tech made a factually incorrect claim about aluminum and copper rusting, undermining technical credibility. Read less