AAA Affordable Plumbing Heating & Air Conditioning

This contractor's review profile is dominated by serious, recurring complaints across all four scored dimensions. Professionalism is severely damaged by repeated no-shows, failure to return calls, argumentative technicians, and at least two reviews describing outright threatening or hostile behavior from staff and management. Pricing is the single most damaging dimension: dozens of reviewers expli... Read more

This contractor's review profile is dominated by serious, recurring complaints across all four scored dimensions. Professionalism is severely damaged by repeated no-shows, failure to return calls, argumentative technicians, and at least two reviews describing outright threatening or hostile behavior from staff and management. Pricing is the single most damaging dimension: dozens of reviewers explicitly describe being overcharged by multiples of what competitors charged, hidden fees, lack of itemized invoices, and a consistent pattern of targeting elderly customers with grossly inflated quotes. Project completion is undermined by multiple accounts of work left unfinished, problems recurring shortly after service, a technician leaving mid-job, and a charged-but-uncompleted pin-point leak test. Positive reviews do exist and describe timely, skilled service, but they are heavily outnumbered by detailed negative accounts and show patterns consistent with potential inauthenticity. Read less