A Snap Plumbing Service

A Snap Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with only a small cluster of positive reviews — primarily from 2016–2017 and a few isolated later ones — providing any counterweight. Professionalism is severely damaged by pervasive reports of missed appointments without notice, rude office staff (particularly the receptionist Norma, who appears in b... Read more

A Snap Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with only a small cluster of positive reviews — primarily from 2016–2017 and a few isolated later ones — providing any counterweight. Professionalism is severely damaged by pervasive reports of missed appointments without notice, rude office staff (particularly the receptionist Norma, who appears in both positive and negative reviews), and dismissive attitudes when customers sought resolution. Pricing is a major red flag, with numerous reviewers independently documenting inflated quotes, charges for unnecessary parts or modifications, unauthorized card charges, and significant discrepancies between what was quoted to customers versus what was submitted to home warranty companies — a pattern consistent with systematic overcharging. Project completion is perhaps the most damning dimension: multiple reviewers report jobs left unfinished for days or weeks, technicians failing to return after partial work, problems recurring immediately after supposed repairs, and in several cases work that actively made the situation worse. Experience scores marginally higher only because a handful of positive reviews describe competent workmanship, but these are vastly outnumbered by accounts of misdiagnosis, incorrect installations, parts installed backwards, and water heaters fired up without water — causing additional damage. Read less