Find Nearby Plumbers In San Angelo, Texas

Diaz Construction demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with explicit mentions of punctuality, responsiveness, communication, and friendly demeanor across 9 reviews. Project completion is the strongest dimension with 10 reviews detailing timely work, follow-through on callbacks, and handling of unexpected issues. Pricing receives strong marks with 5 reviews explicitly noting fair pricing, reasonable estimates, and good value. Experience is well-documented with 8 reviews highlighting skilled workmanship, problem-solving ability, and technical knowledge across both major construction projects and detailed plumbing work.

• All 11 reviews are 5-star ratings with no negative feedback, which is statistically unusual and warrants caution
• Three reviews posted on identical date (2024-10-15) with similar generic praise structure may indicate review clustering or potential coordination
• Review from 2024-10-15 stating 'Best home remodel decision' lacks specificity and detail compared to other reviews
• Most recent reviews (2024) are notably shorter and less detailed than older reviews (2021-2022), which could suggest different review sources or platforms
• Despite statistical rarity of all 5-star reviews, individual reviews contain substantial specific details, named projects, and verifiable claims that reduce suspicion of wholesale fake reviews

This score should be trusted with caution: while all four dimensions have HIGH confidence based on mention counts and the detailed nature of most reviews provides credibility, the absence of any negative feedback across 11 reviews is statistically improbable and suggests either exceptional service or potential review bias; the score of 92.3 likely represents an upper-bound estimate of true performance.

CSR Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently and consistently praised attribute — technicians are repeatedly described as courteous, punctual, communicative, and respectful of customers' homes. Pricing is a strong differentiator, with numerous reviewers explicitly noting that CSR's quotes were significantly lower than competitors and that final bills matched or came in under quoted amounts. Project completion is highly reliable, with multiple reviews citing same-day or next-day service, jobs finished on schedule or ahead of schedule, and a one-year callback policy honored without charge. Technical experience is well-documented across complex jobs including full sewer line replacements, water main repairs, and tricky older-home plumbing, with technicians praised for diagnosing issues accurately and educating customers throughout. One negative review (1-star) cited scheduling delays and poor communication, which slightly tempers the otherwise exceptional scores but does not materially alter the overall picture given the volume of positive evidence.

• One 1-star review (dated 2023-02-24) describes scheduling delays of nearly 3 weeks for an emergency, poor communication, and the owner hanging up on the customer — this is a meaningful outlier and suggests capacity constraints may occasionally affect emergency responsiveness.
• One review (dated 2024-05-04) provides no usable service data — the reviewer states only that they 'plan to call' CSR based on a referral. This review was excluded from scoring.
• The vast majority of reviews are 5-star, which warrants mild fake-review scrutiny. However, reviews contain specific technician names, detailed job descriptions, unique scenarios, and varied writing styles, which strongly suggests authenticity. No fake review flag is raised.
• Several reviews are older than 12 months (2021–2022 range). These were included but given slightly reduced weight relative to the 2023–2024 reviews, which form the majority of the dataset and are consistent in quality.

This WW Score is highly reliable — it is based on 80 reviews with usable data spanning multiple years, all four dimensions are supported by large mention counts, and the reviews demonstrate strong specificity and authenticity consistent with genuine customer experiences.

Knockout Plumbing demonstrates exceptional performance across all four dimensions, with particularly strong marks for professionalism (91.5) driven by consistent praise for punctuality, courteous technicians, clear communication, and responsive customer service. Project completion scores (87.5) reflect reliable job finishing and follow-through, though two negative reviews mention incomplete work or inability to handle certain tasks. Pricing (82.0) is viewed favorably with multiple mentions of fair, competitive, and transparent quotes, though one review criticized an initial high estimate. Experience (89.0) is well-documented with technicians praised for skill, knowledge, problem-solving, and quality workmanship. The company's family-owned structure and owner responsiveness are recurring positive themes.

• Two negative reviews (1-star ratings from 2025-05-26 and 2025-04-10) present contrasting narratives: one praises fair pricing on a repair, the other criticizes inability to complete simple tasks. These outliers warrant investigation but do not invalidate the overwhelmingly positive dataset.
• One review (2025-03-11) mentions missing emailed invoice—a minor administrative issue that does not reflect core service quality.
• Majority of reviews (approximately 70%) are from past 12 months (2025 and late 2024), providing strong recency. Older reviews (2012-2023) show consistent 5-star patterns, suggesting sustained quality over time.
• No evidence of fake review patterns detected. Reviews contain specific details (technician names, job types, problem-solving examples, pricing comparisons), varied sentence structure, and authentic emotional tone. Generic praise is consistently backed by concrete examples.

This WW Score of 88.2 is highly reliable, based on 87 usable reviews with strong data density across all four dimensions (28-72 mentions per dimension). The consistency of positive feedback, specificity of customer accounts, recent review dates, and owner responsiveness documented in multiple reviews provide high confidence in this assessment. The two negative reviews are noted but represent statistical outliers in a dataset of 89 reviews.

A&D Plumbing earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, politeness, and responsiveness — including same-day and weekend availability with no extra charge. Pricing is consistently described as fair, reasonable, and competitive, with several reviewers noting that final bills matched or came in below estimates and that itemized quotes were provided. Project completion scores are high but are modestly tempered by three negative reviews: one citing a failed Rinnai installation that caused property damage, one alleging dishonest communication with a home warranty company, and one reporting that a callback was never returned. Experience is well-supported, with many reviewers describing skilled problem-solving, technical knowledge across diverse plumbing tasks, and quality workmanship on complex jobs including re-pipes, remodels, and emergency repairs.

• THREE NEGATIVE REVIEWS PRESENT: (1) A 1-star review dated 2020-07-26 alleges two Rinnai tankless systems were installed incorrectly, one burned out, and the ceiling was flooded causing drywall damage — a serious workmanship and liability concern. (2) A 1-star review dated 2019-04-19 alleges the technician gave conflicting information to a home warranty company, leading to a claim denial, and characterizes the company as dishonest. (3) A 1-star review dated 2014-02-09 reports that a callback was never received over a weekend, forcing the customer to use another plumber.
• RECENCY NOTE: The majority of highly detailed positive reviews are from 2011–2018. Reviews from 2019–2024 are fewer in number and some are less detailed. The most recent reviews (2022–2024) are generally positive but shorter and less specific, which slightly reduces confidence in current performance consistency.
• POSSIBLE ENTITY OVERLAP: Reviews reference multiple different named plumbers (Mike, JD, Doug, Abraham, Aaron, Greg, Bob, Dave Millsaps) across what appears to be a shared business name 'A&D Plumbing.' It is possible these reviews represent more than one distinct business operating under a similar name, which could affect score reliability. Scores should be interpreted with this caveat in mind.
• NO FAKE REVIEW PATTERN DETECTED: Despite the large volume of positive reviews, the majority contain specific job details, named individuals, unique scenarios, and varied language. The review set does not exhibit the hallmarks of coordinated fake reviews.

This WW Score is based on a large, multi-year review dataset with strong mention counts across all four dimensions and is considered HIGH confidence overall, but users should weigh the three negative reviews seriously — particularly the allegation of faulty Rinnai installation causing property damage — and note that the possible presence of multiple distinct businesses operating under the same name introduces some uncertainty about whether all reviews reflect a single contractor's current performance.

Spencer's Plumbing demonstrates strong overall performance across all dimensions, with particularly high marks for professionalism (89.5) driven by consistent praise for punctuality, communication, and courteous service across 32 reviews. Project completion scores (81.0) reflect reliable follow-through and quality workmanship, though two significant negative reviews from 2018 document serious project failures involving improper heating system installation and months of unresolved issues. Pricing is competitive and fair (82.0) with 18 mentions of reasonable rates and transparent quotes. Experience and technical skill are well-documented (88.0) with customers praising knowledge and problem-solving ability. The WW Score of 87.2 reflects a generally trustworthy contractor with strong recent performance, tempered by documented historical failures.

• Two detailed negative reviews from 2018 (identical content posted twice) document serious project failure: improper heating system design, months of avoidance, and customer forced to hire alternative contractor and cover tenant expenses. These are credible, specific complaints with documented evidence (texts, invoices), not generic criticism.
• Potential pattern of fake reviews: 35 of 47 reviews are 5-star ratings with generic praise language ('highly recommend,' 'great work,' 'professional'). However, the 5-star reviews contain sufficient specific details (job types, response times, named staff members, pricing comparisons) to suggest authenticity rather than fabrication.
• Review recency bias: 28 of 47 reviews (60%) are from 2020 or later, with most positive reviews concentrated in 2020-2025. The two 1-star reviews are from 2018, suggesting possible service improvement over time or resolution of past issues.
• One empty review (5-star, no text) on 2023-06-10 provides no usable data but does not affect scoring.

This WW Score of 87.2 should be considered reliable with HIGH confidence due to substantial data volume (47 reviews with usable content across all dimensions), consistent positive feedback from recent years, and specific corroborating details across reviews. However, the score is meaningfully tempered by two credible, detailed negative reviews documenting serious project failures and poor follow-through in 2018; prospective customers should review those complaints directly and confirm whether issues have been resolved before engaging for complex projects.

Ron demonstrates strong performance across professionalism, project completion, and technical expertise. All four reviews explicitly praise his work quality, reliability, and follow-through on complex plumbing projects including major remodels, water heater installation, and multi-fixture bathroom work. His professionalism is highlighted through punctuality, communication, attitude, and trustworthiness. However, the sample size is small (4 reviews) and no reviews address pricing or value for money, limiting confidence in the overall assessment.

• Small sample size (4 reviews) — score reliability is limited
• No pricing data available — cannot assess value for money or fairness of quotes
• Review dates span 2019–2024 with one older review from 2020; most recent review is from April 2024
• All reviews are 5-star ratings with uniformly positive language; while not necessarily fake, the absence of any critical feedback or specific pricing discussion is atypical

This WW Score of 88.3 should be treated with caution due to the small sample size (4 reviews) and complete absence of pricing feedback. The score reflects strong professionalism and project completion based on available data, but additional reviews—particularly those addressing cost and value—would significantly improve confidence in this assessment.