3 D’s Plumbing

Pricing is the most consistently and severely criticized dimension across this review set, with multiple reviewers explicitly calling out high hourly rates, equipment surcharges, travel time billing, and a sense of being taken advantage of — resulting in a very low score. Project completion is also significantly dragged down by one review describing extensive property damage left unaddressed (ho... Read more

Pricing is the most consistently and severely criticized dimension across this review set, with multiple reviewers explicitly calling out high hourly rates, equipment surcharges, travel time billing, and a sense of being taken advantage of — resulting in a very low score. Project completion is also significantly dragged down by one review describing extensive property damage left unaddressed (holes in walls, ceiling, debris left on floors) and another describing a repair that made the original problem worse before a free callback partially resolved it. Professionalism is mixed: frontline staff and technicians are frequently described as courteous and polite, but the owner's defensive and dismissive phone behavior in one review, combined with the property damage incident, prevents a higher score. Experience scores moderately, as most jobs were technically completed or corrected, but the initial failure on the toilet repair and the collateral damage during the leak search raise legitimate skill and care concerns. All reviews are from 2015–2019, meaning no data exists from the past 12 months, which significantly limits the reliability of this score as a reflection of current performance. Read less