RC’s Plumbing Company

RC Plumbing shows a deeply split track record across its review history. Earlier reviews (2018–2019) are consistently positive, praising responsiveness, fair pricing, skilled technicians like Justin and Robert, and clean workmanship. However, reviews from 2020 onward reveal serious and recurring failures: an owner described as combative and dismissive when complaints were raised, aggressive upse... Read more

RC Plumbing shows a deeply split track record across its review history. Earlier reviews (2018–2019) are consistently positive, praising responsiveness, fair pricing, skilled technicians like Justin and Robert, and clean workmanship. However, reviews from 2020 onward reveal serious and recurring failures: an owner described as combative and dismissive when complaints were raised, aggressive upselling with prices that tripled mid-job, a failed drain repair that lasted less than 24 hours with no follow-through, and most critically, multiple customers reporting that the company went out of business or stopped honoring service contracts and warranties entirely. The professionalism score is dragged down significantly by the owner's conduct and the upselling pattern, while project completion suffers heavily from the abandoned warranty obligations and the unresolved callback failure. Pricing receives a moderate-low score because while some customers found prices fair, others reported quotes that were dramatically higher than competitors and a pattern of mid-job price escalation. Read less