Pickell Plumbing

Pickell Plumbing has a strong base of positive reviews praising responsiveness, same-day availability, friendliness, and technical competence across a wide range of plumbing jobs. However, several credible negative reviews meaningfully drag down all four dimensions: pricing complaints include a surprise $275 show-up fee, undisclosed hourly rates of $350/hr, and billing disputes for already-paid in... Read more

Pickell Plumbing has a strong base of positive reviews praising responsiveness, same-day availability, friendliness, and technical competence across a wide range of plumbing jobs. However, several credible negative reviews meaningfully drag down all four dimensions: pricing complaints include a surprise $275 show-up fee, undisclosed hourly rates of $350/hr, and billing disputes for already-paid invoices. Project completion is undermined by at least two reviews describing unfinished work, a no-call-no-show follow-up, and one review alleging shoddy installation with pipes at incorrect heights. Professionalism is hurt by reviews citing rude phone interactions, a driver behaving dangerously in a company vehicle, and a slurred-speech technician. The experience score remains the strongest dimension, with many reviewers specifically praising Danny and James for technical knowledge and problem-solving, though one reviewer noted a misdiagnosis confirmed by other plumbers. Read less