Northwest Repair Services

The majority of reviews praise Larry and Northwest Repair Services for responsiveness, professionalism, and technical knowledge, with multiple reviewers highlighting prompt arrivals, clear communication, and quality workmanship on complex jobs like tankless water heater installs and whole-house filtration systems. However, pricing is a significant concern: two detailed negative reviews describe ch... Read more

The majority of reviews praise Larry and Northwest Repair Services for responsiveness, professionalism, and technical knowledge, with multiple reviewers highlighting prompt arrivals, clear communication, and quality workmanship on complex jobs like tankless water heater installs and whole-house filtration systems. However, pricing is a significant concern: two detailed negative reviews describe charges far exceeding quoted or reasonable amounts, with one reviewer documenting a near-doubling of a phone quote and another alleging $980 in charges for work a contractor valued at roughly $220 total, including a disputed warranty refusal. The project completion dimension is tempered by the warranty/callback failure described in the 1-star review, where a repair allegedly failed within weeks and the contractor refused to honor his warranty without additional full payment. Most reviews are from 2016–2019, with only one review from the past 12 months (2024), limiting confidence in how current the business practices are. The two empty-text 5-star reviews from 2020 and 2021 were excluded from scoring as they contain no usable data. Read less