Mojica Plumbing & Drain Cleaning

Mojica Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by repeated complaints about late arrivals, no-shows, unreturned phone calls, and rude office staff, even though a meaningful subset of reviewers — particularly those mentioning Oscar or Ray — praised courteous and knowledgeable service. Pricing is the weakest dimen... Read more

Mojica Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by repeated complaints about late arrivals, no-shows, unreturned phone calls, and rude office staff, even though a meaningful subset of reviewers — particularly those mentioning Oscar or Ray — praised courteous and knowledgeable service. Pricing is the weakest dimension by far, with numerous reviewers across multiple years independently describing charges as exorbitant, non-transparent, or far above market rate, including a $59 travel fee that was sometimes double-charged and a pattern of high estimates for simple repairs. Project completion suffers from documented no-shows, missed appointments, warranty promises never honored, and at least one case where a plumber failed to identify an obvious shut-off valve requiring multiple return visits. Experience scores are moderate — several reviewers praised technical skill and correct diagnosis, but others described technicians misdiagnosing simple problems or recommending unnecessary replacements, undermining confidence in consistent workmanship quality. Read less