His and Hers Home Improvement

H&H Home Improvements shows a deeply polarized performance profile. Recent reviews (2023-2024) are uniformly positive, praising responsiveness, quality work, and professionalism. However, historical reviews (2012-2014) reveal severe and recurring issues: multiple instances of non-completion, failure to honor commitments, unresponsiveness to customer contact, and non-refunded deposits totaling thou... Read more

H&H Home Improvements shows a deeply polarized performance profile. Recent reviews (2023-2024) are uniformly positive, praising responsiveness, quality work, and professionalism. However, historical reviews (2012-2014) reveal severe and recurring issues: multiple instances of non-completion, failure to honor commitments, unresponsiveness to customer contact, and non-refunded deposits totaling thousands of dollars. Project completion is the weakest dimension, with numerous documented cases of abandoned work, missed deadlines, and incomplete follow-through. While experience/workmanship quality is generally praised when work is completed, the company's inability to reliably finish projects and maintain communication significantly undermines overall trustworthiness. Read less