Crystal Plumbing

Crystal Plumbing earns strong marks across all four dimensions, with the vast majority of reviewers praising prompt responsiveness, courteous technicians, and honest communication. Pricing is a consistent highlight, with multiple reviewers explicitly noting fair, competitive, or below-market quotes and a lack of upselling. Project completion is generally excellent, including same-day service, call... Read more

Crystal Plumbing earns strong marks across all four dimensions, with the vast majority of reviewers praising prompt responsiveness, courteous technicians, and honest communication. Pricing is a consistent highlight, with multiple reviewers explicitly noting fair, competitive, or below-market quotes and a lack of upselling. Project completion is generally excellent, including same-day service, callbacks honored at no charge, and follow-through on permits — though two notable negative reviews cite a warranty dispute where the company refused to return for a repeat leak, and a separate case where a city permit was never delivered after months of follow-up. Experience is well-supported by detailed accounts of skilled diagnostics, complex sewer and pipe work, and technicians who correctly identified problems that other companies missed. Scores are modestly tempered by four 1-star reviews covering rudeness, alleged dishonesty, overcharging, and a warranty refusal, which prevent top-tier scores despite the overwhelming volume of positive feedback. Read less