Bond Plumbing

Bond Plumbing presents a deeply split profile: when Duane shows up and completes the job, customers frequently praise his friendliness, reasonable pricing, and competent workmanship. However, a substantial and recurring pattern of no-shows, ghosting, failure to return calls and texts, and abandoned or incomplete work significantly drags down the Professionalism and Project Completion scores. Multi... Read more

Bond Plumbing presents a deeply split profile: when Duane shows up and completes the job, customers frequently praise his friendliness, reasonable pricing, and competent workmanship. However, a substantial and recurring pattern of no-shows, ghosting, failure to return calls and texts, and abandoned or incomplete work significantly drags down the Professionalism and Project Completion scores. Multiple independent reviewers across many years describe identical experiences of being stood up, rescheduled repeatedly, and then never heard from again — this is not an isolated issue but a systemic one. Pricing is the strongest dimension, with many reviewers noting he undercuts competitors significantly, but even this is undermined by at least one instance of an undisclosed fee added mid-job. Experience scores moderately, with several reviews citing genuinely poor workmanship including wrong fittings, missing expansion tanks, faulty cartridge replacements, and an improperly vented tub — some resulting in costly repairs by other plumbers. Read less