Asolution Finder

A Solution Finder receives strong praise from many customers for punctuality, friendliness, and clear communication — particularly from Jason, the owner-technician — but a meaningful cluster of negative reviews introduces serious concerns that prevent a high overall score. On professionalism, the majority of reviewers describe positive interactions, but two reviews explicitly cite confrontatio... Read more

A Solution Finder receives strong praise from many customers for punctuality, friendliness, and clear communication — particularly from Jason, the owner-technician — but a meaningful cluster of negative reviews introduces serious concerns that prevent a high overall score. On professionalism, the majority of reviewers describe positive interactions, but two reviews explicitly cite confrontational behavior, bad attitude, and a lack of integrity, which significantly drag the dimension down. Pricing is the weakest dimension: multiple reviewers flagged quotes as feeling excessive or scam-like, one reviewer found the same job done for a fraction of the quoted price, and one is still disputing a $400 refund on refrigerant — though a handful of others found the value acceptable. Project completion is mixed: most jobs described were completed same-day or promptly, but one reviewer reports a 2018 HVAC installation that never cooled properly, required 6+ hours of repairs three months later, and was ultimately abandoned without resolution — a serious completion failure. On experience, the technical knowledge displayed in most visits is praised, but the lemon HVAC installation and a disputed refrigerant charge raise legitimate questions about workmanship quality in some cases. Read less