Zoom Drain - Temp. CLOSED

Zoom Drain demonstrates strong professionalism and technical expertise across most engagements, with technicians consistently praised for friendliness, punctuality, and knowledge. Project completion is generally reliable with same-day or next-day service frequently delivered. However, pricing emerges as a significant concern, with multiple customers reporting substantially inflated quotes ($638 vs... Read more

Zoom Drain demonstrates strong professionalism and technical expertise across most engagements, with technicians consistently praised for friendliness, punctuality, and knowledge. Project completion is generally reliable with same-day or next-day service frequently delivered. However, pricing emerges as a significant concern, with multiple customers reporting substantially inflated quotes ($638 vs. $200 for drain snaking; $800 for incomplete root ball removal) and accusations of upselling tactics. Scheduling reliability is also problematic, with documented cases of missed appointments and poor communication. These issues prevent a higher overall score despite strong individual technician performance. Read less