Koen Plumbing

Koen Plumbing demonstrates strong professionalism and project completion capabilities, with multiple reviews praising punctuality, communication, friendliness, and thorough follow-through on complex jobs. Technical expertise is evident across tile work, fixture replacement, and diagnostic problem-solving. However, pricing is a significant concern: while some customers found value fair, others repo... Read more

Koen Plumbing demonstrates strong professionalism and project completion capabilities, with multiple reviews praising punctuality, communication, friendliness, and thorough follow-through on complex jobs. Technical expertise is evident across tile work, fixture replacement, and diagnostic problem-solving. However, pricing is a significant concern: while some customers found value fair, others report being overcharged, with one reviewer citing prices equivalent to mortgage payments and another claiming their wife was taken advantage of. The company's responsiveness to pricing complaints appears weak (one customer reported unanswered callback requests). The WW Score reflects strong execution but is tempered by legitimate pricing and customer service concerns. Read less