Find Nearby Plumbers In Plano, Texas

Thorough Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is the strongest area, with 18 reviews explicitly praising punctuality, communication, responsiveness, and courteous demeanor. Project completion is consistently reliable, with 13 reviews confirming jobs finished thoroughly, on time, and with follow-through on callbacks and maintenance education. Experience and technical skill are well-documented across 12 reviews, highlighting diagnostic accuracy, problem-solving ability, and quality workmanship. Pricing receives strong marks from 8 reviews citing fair costs, transparency, and honest recommendations without upselling. The company's willingness to go above and beyond—such as working late on Thanksgiving, sourcing parts across town, and educating homeowners—reinforces trust and reliability.

• CRITICAL: All 21 reviews are 5-star ratings with no negative feedback whatsoever. This is a red flag for potential review curation or fake reviews.
• PATTERN DETECTED: 16 of 21 reviews lack date information (marked 'None'), making recency assessment impossible for the majority of the dataset. Only 1 review is dated within the past 12 months (2024-10-21); 1 review is from 2020 (4+ years old).
• REPETITIVE LANGUAGE: Multiple reviews use nearly identical phrasing ('explained everything,' 'professional,' 'highly recommend,' 'will use again'), which is consistent with either genuine satisfaction or curated/templated reviews.
• GENERIC PRAISE: While reviews contain specific details (water heater install, leak diagnosis, gas pipe riser), the overwhelmingly positive tone with zero critical observations is statistically unusual for a dataset of 21 reviews.
• RECOMMENDATION: Treat this score with caution. The HIGH confidence rating is based on mention counts, but the absence of any negative feedback, combined with missing dates and repetitive language patterns, suggests the review dataset may not be fully representative of actual customer experience. Request additional independent verification or third-party reviews before making high-stakes decisions.

While the WW Score of 91.2 is supported by strong mention counts and consistent positive feedback across all dimensions, the complete absence of any negative reviews, missing date information for 76% of reviews, and repetitive language patterns raise concerns about review authenticity and curation. This score should be considered a ceiling estimate rather than a definitive measure; independent verification is strongly recommended before relying on this assessment for critical decisions.

The Prosper Plumber demonstrates strong performance across all dimensions. Professionalism is consistently praised with explicit mentions of punctuality, politeness, clear communication, and courteous demeanor across six reviews. Project completion is solid with multiple references to quick turnaround, efficient work, and repeat business indicating follow-through. Pricing receives positive feedback in three reviews describing costs as fair, decent, and good value. Technical expertise is evident through customer testimonials about knowledgeable work, problem-solving ability, and handling of complex jobs like water heater replacement and circulating pump repair.

• All seven reviews are 5-star ratings with no negative feedback, which is statistically unusual and warrants caution
• Review dates span 2019–2023 with a concentration in older reviews (5 of 7 are from 2019–2021); only 2 reviews from 2022–2023, limiting recency signal
• Several reviews use similar phrasing ('highly recommend,' 'amazing,' 'knowledgeable') which could suggest curated or templated feedback, though specifics vary enough to suggest authenticity
• No reviews explicitly mention any problems, delays, or areas for improvement, which is atypical for a large review set

This score should be treated with moderate caution: while the data is consistent and specific details support the high ratings, the absence of any critical feedback, concentration of older reviews, and uniformly perfect ratings suggest the sample may not be fully representative of all customer experiences.

Ingram Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with mentions of punctuality, friendly demeanor, responsiveness, and ethical conduct across 7 reviews. Project completion is strong with multiple examples of problems resolved quickly and completely, with follow-through on callbacks and honest assessments. Pricing is notably competitive, with customers highlighting fair costs and transparency—one review specifically notes the owner's ethical choice not to overcharge. Experience and technical knowledge are evident through skilled diagnostics, problem-solving (including directing a customer to city services to avoid unnecessary expense), and quality workmanship. All 8 reviews are recent or moderately recent, with the most recent from August 2024.

• All 8 reviews are 5-star ratings with no negative feedback—this is unusual and warrants caution. However, reviews contain specific details (names of technicians, specific problems addressed, cost comparisons, timeline details) that suggest authenticity rather than generic praise.
• Two reviews are from 2020 and mention mask-wearing during COVID, which is a dated reference but adds credibility to those reviews' authenticity.
• Older reviews (2017–2019) are present but do not dominate the dataset. Most recent review is from August 2024, which is positive.
• No fake review patterns detected: each review contains unique, specific details and different problem scenarios. Language varies naturally across reviews.

This WW Score of 89.2 is highly reliable. It is based on 8 reviews with strong mention counts across all dimensions (5–7 mentions each), resulting in HIGH confidence across the board. The consistency of positive feedback combined with specific, verifiable details (technician names, problem types, cost comparisons) and recent data (most recent review August 2024) supports trust in this score.

Accurate Leak and Line earns a strong WW Score driven by consistently high marks across all four dimensions, with professionalism and experience being the most frequently praised attributes across a large review base spanning over a decade. Dozens of reviewers explicitly commend punctuality, communication, courteous crews, and honest assessments — including multiple instances where the company advised against unnecessary work, a strong integrity signal. Pricing is frequently cited as competitive or below competing bids, with several reviewers noting estimates came in thousands of dollars lower than alternatives, though one reviewer called the service 'very expensive,' and the score is tempered accordingly. Project completion scores are high but modestly penalized by four negative reviews describing abandoned work, no-shows, non-returned calls, and disputed leak diagnoses — these are serious flags that prevent a top-tier score. The volume and specificity of positive reviews across many years lend strong reliability to the overall score.

• DUPLICATE REVIEW DETECTED: Two reviews (dated 2024-06-09 and 2024-03-21) are nearly word-for-word identical, describing the same job with the same crew names (Josh, Fernando, Haddon). This is a strong indicator of a duplicated or potentially manipulated review. One instance was excluded from scoring weight.
• 4 blank reviews with only a 5-star rating and no text were detected (dates: 2025-04-10, 2025-03-11 x2, 2024-06-09). These provide no usable data and were excluded from dimension scoring.
• NEGATIVE REVIEW — ABANDONED JOB (2022-03-29, 1 star): Reviewer describes crew leaving mid-job without notice, unfilled holes, an open hole in the side of the house, no invoice, and no returned calls for months. This is a serious project completion and professionalism failure and was weighted accordingly.
• NEGATIVE REVIEW — DISPUTED LEAK DIAGNOSIS / POTENTIAL FRAUD (2013-10-18, 1 star): Reviewer alleges a $30,000 estimate for a leak that two independent plumbers and an insurance company confirmed did not exist. Company reportedly refused to communicate with other parties. This is a significant integrity concern, though the review is over 10 years old.
• NEGATIVE REVIEW — DISPUTED LEAK DIAGNOSIS (2021-08-25, 1 star): A second reviewer alleges Accurate Leak provided a multi-thousand dollar estimate for leaks that a separate specialist confirmed did not exist, and that the company's diagnostic method prevented third-party verification or insurance coverage. This pattern across two reviews warrants caution.
• NEGATIVE REVIEW — NO-SHOW AND NO CALLBACK (2016-11-16, 1 star): Reviewer describes a missed appointment with no return calls from either office. Professionalism failure noted.
• NEGATIVE REVIEW — POOR COMMUNICATION (2019-10-23, 1 star): Reviewer reports no callbacks and missing technician notes after nearly two weeks.
• RECENCY NOTE: The majority of reviews are from 2024–2025, which is positive. However, the two most serious fraud-related allegations are from 2013 and 2021. The 2022 abandoned-job review is more recent and carries more weight.
• PATTERN NOTE: The overwhelming majority of reviews are 5-star with highly specific, detailed praise. While this is generally a positive signal, the near-total absence of 2- or 3-star reviews across 78 reviews is statistically unusual and warrants mild skepticism about review completeness.

This WW Score is based on a large, multi-year review set with high mention counts across all four dimensions, lending strong statistical reliability; however, the score should be interpreted with caution due to a duplicate review, two separate allegations of inaccurate or potentially fraudulent leak diagnoses, and one documented case of abandoned work — consumers are advised to obtain independent second opinions for large-scope diagnostic estimates.

Jay receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently cited strength — reviewers consistently highlight punctuality, communication, courteous attitude, and cleanliness. Pricing is praised repeatedly, with multiple reviewers noting Jay's quotes were lower than competitors, transparent, and free of hidden charges, including one notable instance where he resolved a problem at no cost. Project completion scores are very strong, with numerous reviews describing jobs seen through from start to finish, same-day responses to emergencies, and a refusal to leave until work was fully resolved. Experience and technical knowledge are affirmed across a wide range of complex jobs including tankless water heaters, foundation pipe replacement, leak detection, and multi-unit installations, with several reviewers — including a 20-year property manager and a home inspector — specifically calling out his superior skill level.

• Two reviews are blank (no text, only a 5-star rating) and were excluded from dimension scoring as they provide no usable data.
• Two reviews appear to be near-duplicate submissions from the same customer ('Team Verma'), one dated 2020-06-22 and one dated 2021-06-10, with nearly identical text. One was counted once to avoid double-weighting.
• Two reviews appear to be near-duplicate submissions of the water heater review (dated 2021-06-10 and 2021-01-20), with nearly identical text. One was counted once to avoid double-weighting.
• The vast majority of reviews are 5-star with no negative feedback whatsoever. While this could reflect genuinely excellent service, it warrants mild caution. However, reviews contain specific job details, named individuals, and varied scenarios, which reduces the likelihood of fabrication.
• A significant portion of reviews predate 2022 — approximately 40 of 54 reviews are older than 3 years, and only 2 reviews are from the past 12 months (2024-2025). Recency of feedback is limited; the most recent review is from February 2025, which provides some reassurance of continued activity.

This WW Score is based on a large volume of detailed, specific reviews spanning over a decade, with consistent themes across all dimensions, yielding HIGH confidence overall — though the limited number of recent reviews (past 12 months) means current performance cannot be fully verified.

B+D Plumbing receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently cited strength — reviewers consistently highlight prompt response times (often same-day or within the hour), courteous demeanor, and clear communication. Project completion scores are also very strong, with numerous reviewers confirming jobs were finished quickly, correctly, and without follow-up issues. Pricing is explicitly praised in multiple reviews, with customers noting fair, transparent, and competitive quotes with no hidden charges — one reviewer even noted the final cost came in below the original estimate. Experience and technical skill are well-documented across a wide variety of jobs including water heater replacements, valve repairs, drain clearing, gas connections, and more. The volume and specificity of reviews across a multi-year span support a high degree of confidence in these scores.

• 4 reviews contained no text (only a star rating) and were excluded from dimension scoring — these blank reviews slightly inflate the total review count without contributing usable data.
• All 54 reviews are 5-star ratings with zero negative or mixed reviews, which is statistically unusual. However, the majority of reviews contain specific job details, named technicians, and varied scenarios, which reduces — but does not eliminate — concern about authenticity.
• Several reviews use similar phrasing (e.g., 'same day service,' 'within the hour,' 'highly recommend') but this appears consistent with genuine customer experience patterns rather than coordinated fabrication, given the specificity of individual job descriptions.
• A significant portion of reviews (roughly 10+) are dated 2024-06-09 with identical timestamps, which may indicate a batch import or platform migration artifact rather than organic posting — this warrants mild caution.
• Several reviews are older than 3 years (2015–2020). These were included in scoring but given reduced implicit weight given the volume of recent 2024–2025 reviews that corroborate the same patterns.

This WW Score is based on 50 reviews with usable content spanning 2015–2025, with strong recency representation in 2024–2025, and carries HIGH overall confidence — though the absence of any negative reviews and a cluster of same-date entries warrant mild scrutiny before treating the score as fully definitive.