Genzel Plumbing Company

Genzel Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism scores highest (87.5) with consistent mentions of punctuality, courteous staff, clear communication, and responsiveness across 48 reviews. Project completion is solid (85.0) with 42 reviews confirming timely job completion and follow-through, though a few negative reviews cite poor workmanship. ... Read more

Genzel Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism scores highest (87.5) with consistent mentions of punctuality, courteous staff, clear communication, and responsiveness across 48 reviews. Project completion is solid (85.0) with 42 reviews confirming timely job completion and follow-through, though a few negative reviews cite poor workmanship. Experience is well-documented (88.0) with 35 mentions of skilled technicians and quality work. Pricing is the weakest dimension (78.0) with 16 mentions—while many reviews praise fair pricing, several explicitly note costs are high relative to competitors, and one detailed complaint cited a $3,600 quote that was $1,000 above a competitor's all-inclusive bid. The company shows strong consistency in recent reviews (past 12 months) but has three negative reviews from 2025 and 2023 that warrant attention. Read less