Best Quality Plumbing

Best Quality Plumbing has a strong base of positive reviews praising responsiveness, punctuality, and reasonable pricing, with many customers highlighting same-day or within-the-hour service as a standout quality. However, the score is meaningfully dragged down by a cluster of serious negative reviews describing ghosting after job completion, faulty workmanship left unaddressed, hidden or inflated... Read more

Best Quality Plumbing has a strong base of positive reviews praising responsiveness, punctuality, and reasonable pricing, with many customers highlighting same-day or within-the-hour service as a standout quality. However, the score is meaningfully dragged down by a cluster of serious negative reviews describing ghosting after job completion, faulty workmanship left unaddressed, hidden or inflated charges, and at least one instance of $20,000 in water damage attributed to a technician's error. The project completion dimension is the most penalized, as multiple reviewers explicitly describe abandoned callbacks, unfinished work, and unresolved defects after payment. Pricing receives a moderate penalty due to two credible accounts of being charged double or significantly above market rate, despite the majority of reviewers praising fair pricing. The experience dimension scores reasonably well given the volume of technically successful jobs described, but is tempered by documented cases of wrong pipe materials used and misdiagnosed problems. Read less