Excalibur Plumbing

Excalibur Plumbing demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (86.5), with consistent praise for punctuality, courteous technicians, and responsive communication across 187 reviews. Project completion is solid at 84.2, with most jobs finished on time and follow-through honored, though some isolated no-show incidents and callback issues ap... Read more

Excalibur Plumbing demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (86.5), with consistent praise for punctuality, courteous technicians, and responsive communication across 187 reviews. Project completion is solid at 84.2, with most jobs finished on time and follow-through honored, though some isolated no-show incidents and callback issues appear in older reviews. Pricing receives a moderate score of 78.0 based on 89 mentions—while many customers praise fair pricing and competitive rates, a notable segment reports pricing as high or above market, and some feel misled by upselling tactics. Experience is rated 82.5, reflecting strong technical knowledge and problem-solving, though a few reviews cite knowledge gaps or quality inconsistencies. The company's reputation is built primarily on water heater installations and emergency response, where it performs exceptionally well. Read less