Got Flow

GotFlow demonstrates inconsistent performance across all dimensions. Professionalism scores are bolstered by positive mentions of courteous technicians (Matthew, Rolo, William, Michael) who provided good customer service, but this is heavily offset by multiple complaints about unprofessional behavior, poor communication, and lack of responsiveness. Pricing is a significant weakness, with explicit ... Read more

GotFlow demonstrates inconsistent performance across all dimensions. Professionalism scores are bolstered by positive mentions of courteous technicians (Matthew, Rolo, William, Michael) who provided good customer service, but this is heavily offset by multiple complaints about unprofessional behavior, poor communication, and lack of responsiveness. Pricing is a significant weakness, with explicit complaints about bait-and-switch tactics, undisclosed fees, substantial quote changes, and overcharging relative to work performed. Project completion shows mixed results—some jobs were completed quickly and satisfactorily, but critical failures include incomplete AC work, scheduling cancellations, and unresolved issues. Experience/workmanship is similarly mixed: skilled diagnostics and problem-solving in some cases, but poor workmanship (overspray, improper wiring), reliance on YouTube tutorials, and failure to identify root causes in others. Read less