Larry Pepper’s Air Conditioning & Heating

Larry Pepper's HVAC shows significant inconsistency across reviews, with strong positive feedback from long-term customers contrasting sharply with serious complaints about responsiveness, technical competence, and follow-through. Professionalism is undermined by documented failures to return phone calls and slow response times. Project completion suffers from incomplete repairs requiring external... Read more

Larry Pepper's HVAC shows significant inconsistency across reviews, with strong positive feedback from long-term customers contrasting sharply with serious complaints about responsiveness, technical competence, and follow-through. Professionalism is undermined by documented failures to return phone calls and slow response times. Project completion suffers from incomplete repairs requiring external contractors to resolve issues. Pricing appears fair based on limited mentions, and experience is mixed—some customers praise long-term reliability while others report fundamental diagnostic failures. The 2018 reviews are older and may not reflect current operations, but recent 2024 positive feedback suggests selective service quality. Read less