Allstate Plumbing

Allstate Plumbing presents a deeply divided review profile spanning over 15 years. Positive reviews frequently praise individual technicians by name — Marco, BJ, Richard, Danny, Jeff, Paul, Sergio, Abraham, Deepok — for being professional, punctual, knowledgeable, and courteous, which drives scores upward in professionalism and experience. However, a substantial volume of negative reviews — ... Read more

Allstate Plumbing presents a deeply divided review profile spanning over 15 years. Positive reviews frequently praise individual technicians by name — Marco, BJ, Richard, Danny, Jeff, Paul, Sergio, Abraham, Deepok — for being professional, punctual, knowledgeable, and courteous, which drives scores upward in professionalism and experience. However, a substantial volume of negative reviews — many highly detailed and credible — describe serious failures: incomplete work, misdiagnosis, dishonest reporting to home warranty companies, rude office staff (particularly a receptionist named Aly/Allie), failure to return calls, and jobs left unfinished after payment. Pricing complaints are significant and recurring, with multiple reviewers citing bait-and-switch tactics, undisclosed charges, and final bills far exceeding quoted amounts. Project completion is a major liability, with numerous accounts of jobs abandoned, recalled incorrectly, or requiring a second contractor to finish properly. The company's heavy reliance on home warranty referrals appears to correlate with a disproportionate share of negative experiences, suggesting inconsistent service standards depending on the engagement channel. Read less