Tioga Plumbing & Electric

Tioga exhibits a deeply polarized customer experience with stark contrasts between positive and negative feedback. While some customers praise their honesty, technical knowledge, and professionalism (particularly in electrical work), a significant cluster of recent reviews (2024, 2022, 2021) document aggressive pricing practices, poor follow-through on commitments, and deteriorating customer servi... Read more

Tioga exhibits a deeply polarized customer experience with stark contrasts between positive and negative feedback. While some customers praise their honesty, technical knowledge, and professionalism (particularly in electrical work), a significant cluster of recent reviews (2024, 2022, 2021) document aggressive pricing practices, poor follow-through on commitments, and deteriorating customer service post-payment. Professionalism scores are dragged down by communication failures, missed appointments, and attitude shifts after payment. Pricing is the most damaging dimension, with multiple customers reporting charges 2-5x higher than competitors for identical work. Project completion suffers from incomplete work and refund disputes. Technical competence remains relatively strong where work is completed. Read less