HK Plumbing

This contractor shows significant inconsistency across reviews spanning 2009–2022. Professionalism scores moderately well (72) with evidence of punctuality, politeness, and responsiveness in several reviews, but is undermined by poor communication and unresponsiveness in critical situations. Project completion is the weakest dimension (58), with multiple reviews documenting incomplete work, long... Read more

This contractor shows significant inconsistency across reviews spanning 2009–2022. Professionalism scores moderately well (72) with evidence of punctuality, politeness, and responsiveness in several reviews, but is undermined by poor communication and unresponsiveness in critical situations. Project completion is the weakest dimension (58), with multiple reviews documenting incomplete work, long delays (8+ weeks without callbacks), and failure to follow through on promised repairs. Pricing is problematic (48), with numerous complaints of inflated charges, hidden fees, and overpricing relative to market rates. Experience is relatively strong (75) when work is completed, but technical competence is inconsistent—some jobs show good diagnostics while others show incomplete or inadequate repairs. The company's apparent name changes (Advanced Plumbing → H&K Plumbing) and pattern of warranty-company referrals correlate with lower satisfaction. Read less