Riverside Plumbing Company

This contractor has a mixed but skewed record. The majority of positive reviews are older than five years (many from 2011–2014), describing courteous, timely, and reasonably priced work from Terry and his team. However, two serious negative reviews — one involving a failed pipe repair under a toilet that was never corrected, and another involving an unauthorized credit card charge, unreturned ... Read more

This contractor has a mixed but skewed record. The majority of positive reviews are older than five years (many from 2011–2014), describing courteous, timely, and reasonably priced work from Terry and his team. However, two serious negative reviews — one involving a failed pipe repair under a toilet that was never corrected, and another involving an unauthorized credit card charge, unreturned calls, and work that had to be redone by another plumber — significantly drag down the project completion and professionalism scores. The most recent substantive review (2023) is generically positive with no specifics, raising mild authenticity concerns. Three reviews contain no text ('unknown'), providing no usable data. Overall, the score reflects a contractor who may have performed adequately in earlier years but has documented failures in follow-through, billing integrity, and workmanship quality. Read less