Plumbing Pro Services

The review corpus is overwhelmingly negative, with 34 of 44 reviews awarding 1 star and describing a consistent pattern of severe failures across every dimension. Professionalism is the most-cited concern, with dozens of reviewers explicitly describing the owner Todd as rude, belligerent, yelling at customers, making condescending remarks, and repeatedly no-showing scheduled appointments without n... Read more

The review corpus is overwhelmingly negative, with 34 of 44 reviews awarding 1 star and describing a consistent pattern of severe failures across every dimension. Professionalism is the most-cited concern, with dozens of reviewers explicitly describing the owner Todd as rude, belligerent, yelling at customers, making condescending remarks, and repeatedly no-showing scheduled appointments without notice or apology. Project completion is catastrophically poor — reviewers describe abandoned jobs, flooded homes left after incomplete work, incorrect parts brought to jobs, work orders closed without service being rendered, and a pattern of refusing to complete jobs covered under home warranty agreements. On pricing, multiple reviewers allege deceptive upcharges, demands for non-covered costs that appear inflated or fabricated, and refusal to provide itemized work orders before demanding payment. Technical experience scores marginally higher only because a small number of positive reviews exist, but negative reviews include a misdiagnosis of a shower pan leak that a non-professional later fixed through drain plumbing alone, a water heater installed with a leaking pipe and improperly vented exhaust, and a cracked tile caused by overtightening — all pointing to serious competency concerns. The nine positive reviews are sparse in detail, several are generic, and one is blank, raising authenticity concerns. Read less