Parker and Sons Plumbing

Parker and Sons presents a deeply mixed record across all four dimensions. On the positive side, multiple reviews from 2013–2015 praise punctuality, friendliness, technical knowledge, and fair pricing — with specific technicians like Anthony, JW, and Ian receiving strong individual commendations. However, a significant cluster of negative reviews describes serious failures: no-shows without no... Read more

Parker and Sons presents a deeply mixed record across all four dimensions. On the positive side, multiple reviews from 2013–2015 praise punctuality, friendliness, technical knowledge, and fair pricing — with specific technicians like Anthony, JW, and Ian receiving strong individual commendations. However, a significant cluster of negative reviews describes serious failures: no-shows without notice, canceled appointments, improper diagnostic testing, deceptive upselling practices, and unresponsive phone lines. The professionalism score is dragged down substantially by repeated appointment failures and a hostile interaction described in the 2017 review. Pricing scores reflect a split between customers who felt value was fair and others who felt they were charged for incomplete or fraudulent work. The most recent reviews skew negative, which is a meaningful concern for current reliability. Read less