Mr. Rooter Plumbing of New Braunfels

Mr. Rooter Plumbing New Braunfels earns strong marks for professionalism, with dozens of reviews explicitly praising punctuality, responsiveness, courtesy, and communication. Project completion is generally solid, with most reviewers reporting jobs finished quickly and correctly, though two notable negative reviews describe a failed unclogging attempt with an upsell attempt and a backflow inspecti... Read more

Mr. Rooter Plumbing New Braunfels earns strong marks for professionalism, with dozens of reviews explicitly praising punctuality, responsiveness, courtesy, and communication. Project completion is generally solid, with most reviewers reporting jobs finished quickly and correctly, though two notable negative reviews describe a failed unclogging attempt with an upsell attempt and a backflow inspection that resulted in burst pipes with no follow-up response. Experience scores well overall, with multiple reviewers citing knowledgeable technicians and quality workmanship, including one instance where a cracked toilet was replaced without dispute. Pricing is the weakest dimension: while several reviewers describe fair or reasonable costs, two detailed negative reviews cite extremely high labor rates ($399/hour) and a $300+ charge for a job that was not completed, pulling the pricing score down significantly. Read less