Reliable Plumbing Contractors

Reliable Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is significantly dragged down by a rude driver incident, a rude office manager, and two instances of rescheduling and tardiness — offset only partially by a couple of positive mentions of responsiveness and professionalism. Pricing is a clear weak point, with three reviews... Read more

Reliable Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is significantly dragged down by a rude driver incident, a rude office manager, and two instances of rescheduling and tardiness — offset only partially by a couple of positive mentions of responsiveness and professionalism. Pricing is a clear weak point, with three reviews explicitly calling out undisclosed trip fees, inflated labor charges, and marked-up parts, versus only one positive mention of fair pricing. Project completion scores moderately, as the company does appear to finish work and stand behind it with callbacks and replacements at their own expense, but the rescheduling and lateness incidents temper this. Experience scores modestly positive, with a few reviewers satisfied with the actual quality of work, though the sample is small. Overall, the score is pulled down substantially by consistent, specific complaints about pricing transparency and staff conduct. Read less