R L Allen Plumbing

Every single review analyzed is a 1-star review, and the feedback across all four dimensions is overwhelmingly negative. Professionalism is severely damaged by repeated no-shows, failure to communicate appointment changes, rude technicians, and unprofessional on-site behavior including entering homes with muddy shoes and making inappropriate comments to customers. Project completion is critically ... Read more

Every single review analyzed is a 1-star review, and the feedback across all four dimensions is overwhelmingly negative. Professionalism is severely damaged by repeated no-shows, failure to communicate appointment changes, rude technicians, and unprofessional on-site behavior including entering homes with muddy shoes and making inappropriate comments to customers. Project completion is critically low, with multiple reviews describing work that failed city inspections, jobs left unfinished, broken fixtures not repaired, and technicians abandoning service calls without notice. Pricing concerns are significant, with reviewers citing charges of $360 for 18 minutes of work, inflated bids of $8,000 for unnecessary repairs, and an alleged instance of a technician stealing a cash payment. Technical experience is rated extremely low, with multiple reviewers explicitly calling technicians inexperienced, describing incorrect installations, broken components caused by technicians, and misdiagnoses that would have cost customers thousands of dollars unnecessarily. Read less