Echols & Sons Plumbing

Echols & Sons shows strong technical competence and project completion capability, with multiple reviews praising workmanship quality and follow-through on callbacks. However, professionalism is significantly undermined by serious lapses: a 3.5-hour no-call no-show with dismissive attitude, and one complaint about lack of transparency on pricing. Pricing feedback is mixed—some customers praise f... Read more

Echols & Sons shows strong technical competence and project completion capability, with multiple reviews praising workmanship quality and follow-through on callbacks. However, professionalism is significantly undermined by serious lapses: a 3.5-hour no-call no-show with dismissive attitude, and one complaint about lack of transparency on pricing. Pricing feedback is mixed—some customers praise fair rates while others call the company a 'rip-off.' The dataset is heavily skewed toward very old reviews (most from 2004–2013), with only two recent reviews (2021, 2023), limiting confidence in current performance. Read less