Estrella Plumbing

This contractor shows severe inconsistency across reviews. Two recent negative reviews (2022, 2014) document critical failures: a pipe repair that failed within a year with poor workmanship and warranty refusal, plus unprofessional scheduling and communication issues. Positive reviews (2021, 2018, 2015) praise affordability, honest pricing, and diagnostic skill, with one noting the owner's integri... Read more

This contractor shows severe inconsistency across reviews. Two recent negative reviews (2022, 2014) document critical failures: a pipe repair that failed within a year with poor workmanship and warranty refusal, plus unprofessional scheduling and communication issues. Positive reviews (2021, 2018, 2015) praise affordability, honest pricing, and diagnostic skill, with one noting the owner's integrity in refusing unnecessary upsells. However, the most recent review (2022) reveals catastrophic project completion failure and lack of accountability, which directly contradicts earlier praise. Professionalism scores are dragged down by documented communication failures and bait-and-switch behavior, while pricing receives credit for transparency in positive reviews. The stark contrast between positive and negative experiences suggests either significant deterioration in service quality or inconsistent execution. Read less