Duncan Plumbing Solutions

Duncan Plumbing demonstrates strong overall performance driven by consistently high marks in professionalism, project completion, and technical expertise. Staff members are repeatedly praised for punctuality, clear communication, thorough explanations, and courteous behavior across 38 mentions of professionalism. Project completion is well-documented with 28 mentions showing jobs finished complete... Read more

Duncan Plumbing demonstrates strong overall performance driven by consistently high marks in professionalism, project completion, and technical expertise. Staff members are repeatedly praised for punctuality, clear communication, thorough explanations, and courteous behavior across 38 mentions of professionalism. Project completion is well-documented with 28 mentions showing jobs finished completely, on-time delivery, and follow-up communication. Technical skill is evident across 26 mentions highlighting knowledgeable staff and quality workmanship. However, pricing emerges as a significant weakness with only 6 mentions but notably negative sentiment: two detailed complaints about excessive charges ($265 for a fill component repair, $450 for a single outdoor faucet replacement) contrast sharply with positive mentions of fair and reasonable pricing. This inconsistency suggests potential pricing variability or transparency issues that warrant caution. Read less