Ricky Eade Plumbing

Two positive reviews highlight strong communication, transparency on pricing, and going above and beyond for customers, including referring work they could not handle themselves. However, a negative review raises a serious concern about incomplete work, missing parts, and a billing discrepancy where customer-supplied parts were not credited. Professionalism scores moderately well due to consistent... Read more

Two positive reviews highlight strong communication, transparency on pricing, and going above and beyond for customers, including referring work they could not handle themselves. However, a negative review raises a serious concern about incomplete work, missing parts, and a billing discrepancy where customer-supplied parts were not credited. Professionalism scores moderately well due to consistent praise in the positive reviews, but the dishonesty allegation in the negative review pulls it down. Project completion is notably penalized because the negative review explicitly describes unfinished work and missing components. The overall score is tempered by the small sample size and the presence of one substantive complaint. Read less