Reno Plumbing

With only two reviews spanning nearly a decade, meaningful conclusions are extremely difficult to draw. The first review is strongly positive, praising quick resolution and clear communication of a root-intrusion problem. The second review is mixed: the company showed responsiveness and courtesy but raised concerns about non-itemized billing, a potentially inflated price, and a technician who init... Read more

With only two reviews spanning nearly a decade, meaningful conclusions are extremely difficult to draw. The first review is strongly positive, praising quick resolution and clear communication of a root-intrusion problem. The second review is mixed: the company showed responsiveness and courtesy but raised concerns about non-itemized billing, a potentially inflated price, and a technician who initially suggested an unnecessary full sink replacement before being challenged by the customer. Experience scores are tempered by that upsell attempt, which undermines confidence in the technician's integrity or diagnostic honesty. Pricing received the lowest score due to the explicit complaint about a $285 non-itemized bill for two small jobs and the lack of upfront transparent quoting. Read less