J Rowe Plumbing

J Rowe Plumbing demonstrates strong professionalism with consistently punctual, courteous, and knowledgeable technicians across 68 reviews. Technical expertise is solid with 28 mentions of skilled workmanship and problem-solving. However, project completion reliability is a concern, with 35 mentions revealing multiple instances of no-shows, incomplete work requiring callbacks, and follow-up failur... Read more

J Rowe Plumbing demonstrates strong professionalism with consistently punctual, courteous, and knowledgeable technicians across 68 reviews. Technical expertise is solid with 28 mentions of skilled workmanship and problem-solving. However, project completion reliability is a concern, with 35 mentions revealing multiple instances of no-shows, incomplete work requiring callbacks, and follow-up failures. Pricing is the weakest dimension, with 22 explicit complaints about excessive charges, hidden fees, and quotes significantly higher than competitors, though some reviews praise fair pricing. The company shows inconsistency: excellent service in many cases contrasts sharply with serious failures including a tankless water heater installation that failed inspection, repeated drain repairs that didn't solve the problem, and elderly customers charged $590 for work requiring a return visit. Read less