Old Town Plumbing

Old Town Plumbing shows a generally positive track record across professionalism and project completion, with multiple reviewers praising courteous crews and satisfactory work. However, professionalism is meaningfully dragged down by one reviewer who reported rude phone behavior, which is a direct and specific complaint that cannot be dismissed. Pricing is the weakest dimension: one reviewer expli... Read more

Old Town Plumbing shows a generally positive track record across professionalism and project completion, with multiple reviewers praising courteous crews and satisfactory work. However, professionalism is meaningfully dragged down by one reviewer who reported rude phone behavior, which is a direct and specific complaint that cannot be dismissed. Pricing is the weakest dimension: one reviewer explicitly called the cost 'extremely high' for a valve change, and another was put off by a $165.50 diagnostic fee with no free estimate offered, resulting in a below-average pricing score. Experience and project completion scores are moderately positive but are based on a small review pool, limiting confidence. The most recent review is from March 2024, but the majority of reviews are from 2016–2019, meaning the current service quality is difficult to assess with confidence. Read less