Texas Plumbing & Backflow

Texas Plumbing & Backflow demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, responsiveness, and quality workmanship, with multiple reviews praising named technicians like Bubba, Chris, and Kelly for thoroughness and expertise. However, pricing emerge... Read more

Texas Plumbing & Backflow demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, responsiveness, and quality workmanship, with multiple reviews praising named technicians like Bubba, Chris, and Kelly for thoroughness and expertise. However, pricing emerges as a notable weakness, with several customers citing unexpectedly high quotes, excessive labor charges, and concerns about fairness—particularly regarding duplex pricing and service call fees. Three negative reviews (1-star ratings) specifically address pricing disputes and communication issues, which temper the otherwise strong reputation. Read less