R & S Mechanical

R&S Mechanical has a deeply mixed review profile spanning nearly two decades. Positive reviews consistently praise professionalism, punctuality, reasonable pricing, and quality workmanship — particularly from long-term repeat customers. However, several strongly negative reviews significantly drag down all dimensions: one customer experienced rude technicians, a failed callback, and a warranty d... Read more

R&S Mechanical has a deeply mixed review profile spanning nearly two decades. Positive reviews consistently praise professionalism, punctuality, reasonable pricing, and quality workmanship — particularly from long-term repeat customers. However, several strongly negative reviews significantly drag down all dimensions: one customer experienced rude technicians, a failed callback, and a warranty dispute that ended with the owner yelling and hanging up; another reported technicians damaging an AC unit; and a third was charged $120 for a five-minute visit with no resolution and rude follow-up phone behavior. The three near-identical 1-star reviews from June 2021 (same reviewer, same content, posted across consecutive dates) are flagged as a duplicate review campaign, but the underlying complaint is substantive and corroborated by other negative reviews. Project completion is particularly concerning given the unresolved p-trap failure and the refusal to honor warranty work. Read less