Value Rooter Corporation

This contractor exhibits a deeply polarized performance profile. Recent reviews (2024-2025) show consistently excellent professionalism, punctuality, and technical skill with multiple 5-star ratings praising named technicians like James, Carl, and Lewis. However, this stands in stark contrast to a large volume of older reviews (2017-2019) documenting severe systemic failures: chronic no-shows, mis... Read more

This contractor exhibits a deeply polarized performance profile. Recent reviews (2024-2025) show consistently excellent professionalism, punctuality, and technical skill with multiple 5-star ratings praising named technicians like James, Carl, and Lewis. However, this stands in stark contrast to a large volume of older reviews (2017-2019) documenting severe systemic failures: chronic no-shows, missed appointments despite confirmed scheduling, poor communication, and unresponsive management. Project completion is severely compromised by widespread abandonment of work and failure to follow through on callbacks. Pricing concerns emerge in multiple reviews citing overcharges, hidden fees, and quotes double or triple competitors' estimates. The company appears to have undergone significant operational changes, but the historical pattern of unreliability is substantial enough to substantially lower overall confidence. Read less