Turfwater Irrigation

This contractor demonstrates strong technical expertise and knowledge (85/100), with multiple reviewers praising competence and problem-solving ability. However, professionalism is significantly undermined by a critical incident where the owner responded defensively and condescendingly to a legitimate service complaint rather than taking responsibility. Project completion shows mixed results: one ... Read more

This contractor demonstrates strong technical expertise and knowledge (85/100), with multiple reviewers praising competence and problem-solving ability. However, professionalism is significantly undermined by a critical incident where the owner responded defensively and condescendingly to a legitimate service complaint rather than taking responsibility. Project completion shows mixed results: one review highlights timely delivery on budget, while another documents incomplete follow-up on promised callbacks and poor workmanship (debris left on new sprinklers). Pricing appears fair on surface ($75 estimate fee, $400 for work) but lacks transparency in the limited data available. The stark contrast between the two positive reviews (2018, 2020) and the detailed negative review (2021) suggests potential service quality decline or inconsistency. Read less