Staas Plumbing Company

Staas Plumbing shows significant inconsistency across reviews, with stark contrasts between long-term satisfied customers and recent dissatisfied ones. While one 20-year customer praised punctuality, fair pricing, and courteous service, three recent reviews (2024, 2022, 2019) cite serious failures: unprofessional communication, incomplete project resolution, poor job site conduct, and lack of foll... Read more

Staas Plumbing shows significant inconsistency across reviews, with stark contrasts between long-term satisfied customers and recent dissatisfied ones. While one 20-year customer praised punctuality, fair pricing, and courteous service, three recent reviews (2024, 2022, 2019) cite serious failures: unprofessional communication, incomplete project resolution, poor job site conduct, and lack of follow-through on callbacks. The company appears to struggle with professionalism (rude phone staff, taking items without permission, poor site cleanliness) and project completion (3-week delays, unresolved plumbing issues requiring competitor intervention). Pricing concerns emerge in one review regarding inflated labor hours and lack of transparency. Read less