Ferguson and Sons Services

With only 2 reviews, reliable scoring is impossible. Review 1 (1-star, June 2024) documents severe failures across all dimensions: poor diagnosis, failed repairs requiring customer self-resolution via YouTube, aggressive upselling ($1500 system flush vs. $450-575 market rate), and negative attitude from lead technician Aaron despite on-time arrival. Review 2 (5-star, May 2024) provides minimal det... Read more

With only 2 reviews, reliable scoring is impossible. Review 1 (1-star, June 2024) documents severe failures across all dimensions: poor diagnosis, failed repairs requiring customer self-resolution via YouTube, aggressive upselling ($1500 system flush vs. $450-575 market rate), and negative attitude from lead technician Aaron despite on-time arrival. Review 2 (5-star, May 2024) provides minimal detail—only praising speed and professionalism on a garbage disposal job with no specifics. The extreme polarity (1-star vs. 5-star) and lack of detail in the positive review raise concerns about consistency and review authenticity. Read less