BSR Plumbing

The contractor pool represented in these reviews spans multiple businesses (primarily BSR Plumbing and Blount's Septic/Plumbing), which creates some noise in the data but still yields meaningful patterns. Professionalism scores are dragged down significantly by repeated no-call/no-show incidents, failure to return calls across multiple days, and at least one instance of rude staff — these are se... Read more

The contractor pool represented in these reviews spans multiple businesses (primarily BSR Plumbing and Blount's Septic/Plumbing), which creates some noise in the data but still yields meaningful patterns. Professionalism scores are dragged down significantly by repeated no-call/no-show incidents, failure to return calls across multiple days, and at least one instance of rude staff — these are serious, recurring complaints that cannot be dismissed. Pricing is generally favorable, with many reviewers explicitly noting competitive or below-market rates, though one review flags outright price gouging and billing for work never performed. Project completion is mixed: many jobs were finished well and on time, but there are credible accounts of abandoned inspections, incomplete work (septic left open, hole not backfilled), and a clogged drain that required a second visit after an incorrect initial service. Experience scores are bolstered by multiple reviews praising technical competence and problem-solving, but are tempered by at least one review citing poor workmanship and leaks after service. Read less