A-Z PLUMBING

AZ Plumbing's reviews paint a deeply troubled picture across nearly every dimension. Professionalism is the most-mentioned dimension and is dominated by complaints of no-shows, rude office staff, hanging up on customers, and dismissive attitudes — with only a small minority of reviewers praising polite or friendly technicians. Project completion is similarly poor, with repeated accounts of misse... Read more

AZ Plumbing's reviews paint a deeply troubled picture across nearly every dimension. Professionalism is the most-mentioned dimension and is dominated by complaints of no-shows, rude office staff, hanging up on customers, and dismissive attitudes — with only a small minority of reviewers praising polite or friendly technicians. Project completion is similarly poor, with repeated accounts of missed appointments spanning days or weeks, incomplete work (e.g., a toilet mounted incorrectly with no callback, a water heater 'fixed' that still had no hot water), and billing for jobs never finished. Experience scores slightly higher because some reviewers acknowledged that when technicians did show up and engage, they occasionally demonstrated competence — but misdiagnoses and incomplete repairs drag this score down significantly. Pricing received limited but negative attention, with one reviewer specifically calling out a lack of itemized invoicing and a charge of nearly $200 for a $18 part and under 5 minutes of labor. Read less