A+ Value Rooter

This contractor's review profile is overwhelmingly negative across all four scored dimensions, with 43 of 50 reviews awarding 1 star. Professionalism is the most heavily criticized dimension, with dozens of reviewers explicitly describing rude office staff, repeated no-call no-shows, appointments cancelled without notice, and customers being hung up on — including by individuals identifying them... Read more

This contractor's review profile is overwhelmingly negative across all four scored dimensions, with 43 of 50 reviews awarding 1 star. Professionalism is the most heavily criticized dimension, with dozens of reviewers explicitly describing rude office staff, repeated no-call no-shows, appointments cancelled without notice, and customers being hung up on — including by individuals identifying themselves as managers or owners. Project completion is nearly as damning, with numerous accounts of abandoned jobs, technicians leaving without finishing work, failing to return for follow-up visits, and work orders being closed out incorrectly. Pricing drew consistent complaints of significant markups on parts, fabricated code requirements used to inflate bills, and charges for permits that were never pulled. Experience scores marginally higher only because a small number of positive reviews praised specific technicians by name, and a handful of negative reviews acknowledged that individual plumbers were competent even while condemning the company overall. The seven positive reviews (all 4–5 stars) are insufficient to meaningfully offset the volume and specificity of negative feedback. Read less