S & T Plumbing

S&T Plumbing shows significant inconsistency across reviews spanning 15+ years. Professionalism scores are dragged down by multiple complaints about billing practices, padding hours, and poor customer service (including hanging up on a disabled customer). Pricing is the weakest dimension, with recurring complaints about excessive charges, undisclosed fees for parts retrieval, and rates that exceed... Read more

S&T Plumbing shows significant inconsistency across reviews spanning 15+ years. Professionalism scores are dragged down by multiple complaints about billing practices, padding hours, and poor customer service (including hanging up on a disabled customer). Pricing is the weakest dimension, with recurring complaints about excessive charges, undisclosed fees for parts retrieval, and rates that exceed quoted estimates. Project completion is mixed—while many jobs were finished, several required multiple callbacks and rework (sink drain leaks, water heater issues, valve failures). Experience/workmanship is generally solid when jobs are done correctly, but quality control issues and trial-and-error approaches on some jobs reduce confidence. The company appears to perform better on straightforward jobs but struggles with complex work and consistently overcharges. Read less