Plumbing Service Grapevine

This contractor's review set is deeply mixed, with strong positive experiences offset by two highly detailed and credible negative reviews describing no-shows, poor communication, and questionable billing practices. Professionalism is the most-mentioned dimension and scores poorly due to multiple accounts of technicians failing to arrive, not calling ahead, and staff being dismissive or rude. Proj... Read more

This contractor's review set is deeply mixed, with strong positive experiences offset by two highly detailed and credible negative reviews describing no-shows, poor communication, and questionable billing practices. Professionalism is the most-mentioned dimension and scores poorly due to multiple accounts of technicians failing to arrive, not calling ahead, and staff being dismissive or rude. Project completion is similarly damaged by accounts of work being refused or abandoned without resolution. Pricing received a moderate score because one reviewer praised affordability while another described being charged $125 for no service rendered. Experience scores slightly higher as a few reviewers noted work was done correctly, but the sample is too small to draw strong conclusions. Read less